Table occupancy, turnover, reservations, POS, and local marketing in a single system. No scattered apps.
A hospitality venue measures average ticket size, but rarely knows what's really happening on the floor: how long it takes to serve a table, which tables turn over quickly and which sit empty, or whether the terrace is packed while tables inside go unused. All of that goes unnoticed because no one measures it in real time.
Everything a hosteleria business needs, unified under one central intelligence.
Cross-references reservations with actual occupancy to prevent overbooking and identify "reserved but empty" tables that could be freed up.
VIKI cross-references tickets, visit frequency, and patterns for each customer through the intelligent CRM to identify regulars who've stopped coming.
Customers can ask about prices, availability, and opening hours without anyone answering the phone. WhatsApp Business with an integrated AI chatbot.
Not just how much you've billed today. How much by zone, by hour, by employee. Detects abnormal drops before they become a problem.
Bank transactions (Open Banking / PSD2) automatically cross-referenced with invoices and payments. Alerts you when something doesn't add up.
Venues using VIKI reduce average service time, identify the real turnover rate for each zone, and automate customer communication via WhatsApp. All from a single dashboard, by voice or from a mobile device.