More members, fewer cancellations, better experience.
Member management, class booking, automated retention and recurring billing from an AI-powered platform.
The problem
These are the pains your industry faces every day
Cancellations you don't see coming
50% of new members cancel within 6 months. VIKI detects churn signals early.
Empty or overcrowded classes
Without booking, some classes overflow and others are empty. VIKI balances with online booking.
Manual billing and defaults
8-15% monthly defaults managed manually. VIKI automates billing and retries.
Generic communication
Same message for fitness members as for yoga. VIKI personalizes by profile.
The VIKI
Modules designed for your industry
Member management
Enrollment, cancellation, activity history, fitness profile and retention scoring.
Class booking
Online booking, waitlist, capacity limit and automatic no-show cancellation.
Automated billing
Direct debit, automatic retries and effortless default management.
Gym WhatsApp AI
Schedules, class bookings and promotions answered by AI. Personalized motivation.
Fitness Executive Board
Three AIs analyze retention, class occupancy and ROI per activity.
Predictive retention
AI detects at-risk members and activates personalized recovery campaigns.
All of this included
Features common to all industries
This is how your day works
Opening dashboard
VIKI shows: 340 active members, 12 at churn risk, 8 pending defaults.
Morning classes full
Spinning with waitlist, yoga with 3 spots. All managed by online booking.
Retention campaign activated
VIKI sends 12 inactive members: free class + trial personal trainer session.
Executive Board analyzes occupancy
AIs suggest moving CrossFit from 15:00 to 18:00 where demand is higher.
Automatic payments processed
285 successful charges, 8 retries scheduled, 3 defaults escalated to call.
Daily summary
180 check-ins, 95% class occupancy, 2 new members, 0 cancellations. Retention: 94%.
Your real savings
Data sovereignty
Every member who cancels is €40-80/month lost forever. VIKI retains them before they decide.
Smart Office for your industry
Transform your physical space with IoT devices connected to VIKI. Total control from the same platform where you manage your business.
Everything you need to manage your business with AI. 14 days free.
Start freeCancellations dropped 35% and class occupancy rose to 92%. Automated billing saved us 20h/month.
Start today with VIKI Professional
Everything your industry needs in one single platform. No complications.
14 days free. No card. No commitment.